Milissa Holland
Managing Director, Spaulding Ridge
About this speaker
Milissa Holland is an accomplished executive leader with over 23 years of experience helping organizations align information strategy with actionable insight to enable data-driven decision-making. As Managing Director in the Revenue Excellence practice, she brings a “data-first” leadership approach, emphasizing business-driven data strategies that support strategic objectives, drive continuous improvement, and deliver measurable value to customers, stakeholders, and partners.
Passionate about the evolving landscape of customer service and the rapid transformation driven by productivity technologies, Milissa understands that the nature of work is undergoing a fundamental shift. She is at the forefront of this change, helping organizations harness modern data platforms, analytics, and AI.
A frequent keynote speaker, podcast guest, webinar host, and advisory board member, Milissa is an active voice in the industry. She regularly shares her insights on accelerating data strategy, maturing data and AI governance, and building scalable, insight-driven solutions that create lasting impact.